No problem - simply Login and click on the green button Available to Play, that's next to your profile picture, to change it to Not Available. This will remove your profile from the Players Search Results. When you're ready to play again, just update your status back to Available to Play.
The quickest way to add a new tennis facility is by completing this form - add new tennis courts. If you fill out all required info, we'll publish it immediately and you can select it as your home court.
Alternatively, you can email us at data@tennisround.com and include the following information, but it may take about a week to process it.
Please, send an email to data@tennisround.com and describe what information about the tennis facility needs to be updated.
The Tennis Round Automatic Player Matching service automatically searches for tennis players that might be a good match for you, and when someone agrees to play, it sends you a match confirmation email. Depending on your location and skill level, as well as the concentration of players in your area, you could get 3-4 confirmed matches every month. You can also report your match results and earn points to advance in the official rankings. The program costs $6.99 per month or $29 per year. You can start and stop your subscription at any time.
To cancel your paid subscription please login to your account from www.tennisround.com/login and go to My Profile (top right). Then under Plan click on Cancel My Subscription. This will cancel your paid Premium Plan and the Automatic Player Matching service. You will still be able to access your account and use Tennis Round with a Basic Free Trial plan, but you won't be able to send unlimited messages and Tennis Round will no longer look for tennis players for you.
You can reset your password by SMS using your mobile phone, by following these steps
Once logged in, update your email to one that you currently use. Edit my Profile > Edit Your Details > Change your email > Enter your new email address > Save. If you don't have a mobile phone associated with your profile, email our support team to request a password reset - support@tennisround.com
If you would like to update your location to your new home city, please follow these steps: Login > Edit My Profile > Edit Your Details > Where do you play tennis? > Enter your new address, or city and state or zip code > scroll down and click Update. If you'd like to close your account anyway, simply Login > click Close My Account (red button on the right, on your Profile page).
Certainly, you can close your account by logging in and clicking the red button Close My Account on your Profile page. Alternatively, you can change your availability status by logging in and toggling the Available to Play button from Yes to No on your Profile page. This will remove your from the Players search results.
Login > toggle the Player Matching button from On to Off on your Profile page.
Login > select the "I only want to play with women" option in the dropdown on your Profile page.
Please follow these steps: Login > Edit My Profile > Edit Your Details > Where do you play tennis? > Enter your new address, or city and state or zip code > scroll down and click Update. Remember to also select new home courts in your new city.
First of all - give it some time. Different cities have different dynamics and people’s lives can get busy. Tennis is not top priority for everyone. It might take people a few days to get back to you. Check your profile and make sure you have a picture of yourself, not your pet or your car. We’re often connecting strangers, people who’ve never met before. Chances are they’ll respond to people with real profile pictures, instead of a blank avatar. Check your current location. If you’re traveling you might want to mention that in your invite message - Hey I’m visiting Palm Springs for the weekend and looking to play some tennis. Are you in town? How about Sat 7pm? - or something like that. If you’re on the road or on vacation for a few weeks you might want to even change your location and your home court in your profile during that time. Otherwise people might not see this as a legitimate invite, or just think you’re too far from them. Make sure you’re inviting people at your skill level. If you’re 3.0, stick to players at that level, or maybe 2.5 and 3.5. If you want to land a match with a much higher level player, say 4.0, you might want to ask them if they’d be willing to play with a lower level player. Playing up is a good way to build up your game, but realize it might be a compromise for the other player, who’s already probably trying to land matches with 4.5 level players. Lastly, people tend to play within their age group. It’s only natural, as it’s a fairly physical sport and people’s running abilities tend to change with the years. So keep age in mind when you’re inviting other players.
